Ornate Healthcare Service is the trading name of Highland Ornate Limited; a Home Care and Supported Living Company registered with the CQC to provide personal care services to adults, at the comfort and safety of their homes.
We are committed to building reputation and inspiring quality in the care and supported living sector through efficient and effective service delivery and customer satisfaction.
Our staff provides excellent supported living, domiciliary care and other support services to a wide range of people with physical disabilities, acquired brain injuries (ABIs), learning disabilities, autism and mental health issues.
Our rigorous selection process, which includes personal interviews, competency testing, psychometric testing, reference checks and background clearance (DBS,SOVA,POCA) ensures that only the right individual with the right attitude will deliver our services.
Our compliance system means we are aware of all our staff training and documentation and our employees are encouraged to maintain and update all their skills on a regular basis so that they are up to date with the latest care methods and ways of looking after our clients.
We recognized that families have need for caregivers and support services that understands the client and treats them with dignity and respect as individual and not a job.
Ornate Healthcare is a business that is built on these prinicple; creating trust and commitment, and affordability.
As a business, we understand what a successful relationship between a caregiver and client entails, as skills are not enough; personality of the worker and compatibility with the Service User are crucial.
We are distinguished from the high street because we tailor our services to the needs of our clients; we are more result and quality driven as against profit and numbers. We have a strong screening process for registered caregivers.
Using a regulated and efficient care company like ours means you are in control and have more choices.
We are a family business and as such have great family values at heart; building our business on the strength of the reputation in our local community and the service we deliver.
Our vision is to be the number one care provider that inspires trust, hope and confidence among patients, partners, local people and professionals alike, through the quality of service and care we provide
Ornate Healthcare Services is committed to delivering quality care, maintaining professionalism at all time, treating all equally with fairness and integrity. These are our core values which is instilled into the minds and attitude of our carers and the service users.