Frequently Asked Questions
Yes, we comply with GDPR and other data protection laws to ensure your personal information is handled securely and confidentially.
We offer personalized domiciliary care services, including personal care, live-in care, respite care, hospital-to-home transitions, palliative care, dementia care, rehabilitation, and overnight care.
We actively engage families by providing regular updates, offering family training for specific care techniques, and involving them in care plan reviews to ensure alignment with their loved one’s preferences and goals.
We ensure quality through regular reviews, feedback from clients, and supervision of caregivers. All our services adhere to Care Quality Commission (CQC) standards.
Contact us via phone, email, or our website to schedule an assessment. During this process, we’ll discuss your needs and develop a tailored care plan.
Yes, all care plans are fully personalized to meet the unique needs, preferences, and health conditions of each client.
Costs depend on the type and level of care required. We provide transparent pricing and a detailed quote after the initial assessment.
Yes, we go beyond medical care by incorporating lifestyle support into our services. This includes arranging social activities, assisting with hobbies, and providing companionship to help clients maintain a fulfilling and enjoyable daily life.
Our caregivers are highly trained professionals with extensive experience. They undergo rigorous background checks and continuous training to maintain the highest standards of care.
Payments can be made via bank transfer, direct debit, or other methods as agreed upon. All fees and payment details are outlined in the care agreement.
Working hours
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