Privacy Policy
Last updated on February 20, 2024
Welcome to Ornate Healthcare’s Privacy Policy. This document explains how we handle your personal information as a user or visitor to our site. By interacting with us, you agree to the practices outlined in this policy.
When we refer to "we," "us," or "Ornate Healthcare," we mean the organization running this website. The terms "policy" refer to this privacy policy, and "user terms" refer to any rules governing the use of our site or services, which are provided separately and require consent.
1. Personal Information We Collect
We collect the following types of personal information:
- Names, email addresses, and other contact details.
- Information you provide during registration, inquiries, or feedback submissions.
- Data related to your service usage, such as support queries or preferences.
2. How We Collect Personal Information
Personal information is collected in the following ways:
- Directly from you: when you register, subscribe, request services, or contact us.
- Automatically: through your interaction with our website, including cookies and web analytics.
3. How We Use Personal Information
We use your personal data to:
- Identify you as a client or subscriber.
- Deliver services, updates, and marketing information tailored to your interests.
- Respond to queries or support requests.
4. Disclosure of Personal Information
We do not share your personal information with third parties unless required by law. Access to your data is limited to authorized personnel within Ornate Healthcare.
5. Keeping Your Personal Information Secure
We store your personal data on secure servers and protect it through:
- Username and password authentication.
- Data encryption where applicable.
- Restricted access based on roles and permissions.
6. Accessing and Managing Your Personal Information
You have the right to access and correct any inaccuracies in your personal information. You can log into your account or contact us at support@ornatehealthcare.co.uk for such requests.
7. Marketing Preferences
With your consent, we may send you marketing emails about services or offers that might interest you. You can opt-out at any time using the unsubscribe link provided in the email.
8. Cookies and Web Analytics
We use cookies to:
- Track user activity and preferences.
- Enhance your browsing experience on our site.
If you do not wish to accept cookies, you can adjust your browser settings. However, some features of the site may not function properly without them.
9. Data Retention
Your personal information is retained for as long as necessary to provide our services or comply with legal obligations. You may request that we delete your information and close your account by contacting us.
10. Policy Updates
We periodically update this privacy policy to reflect changes in laws or our practices. Any updates will be notified, and the latest version will always be available on this page.
11. Contact Us
If you have questions about our privacy practices or how we manage your data, please contact us at:
- Email: support@ornatehealthcare.co.uk
- Phone: +44 161 465 0531
Both "personal information" and "personal data" in this policy carry the same meaning as defined by applicable data protection laws.
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